Diverting Calls
Landlines & Mobiles

Forwarding to a Mobile or Landline

Firstly, you'll need to make sure that you have credit available on your account. Call forwarding to a UK mobile number costs 8.5p per minute, and to a UK Landline is 1p per minute. Alternatively, sign up to pay by Direct Debit via your Control Panel.

Log into your Soho66 account, and select “Your Numbers”. From here, click on the number that you would like to set to forward to – either your landline or mobile phone.

Step 1: Setting up the divert

If you look on the right hand side of the screen, you will see the 'Routing Wizard' button. Click on this to open the routing steps menu.

Soho routing

From the drop down list, select 'Send the call to one or more internal/external destinations' as shown in the below image. 

Step 2: Entering the numbers you want to forward to

We now need to enter the numbers to divert to. Each FULL number needs to be on its own individual line, so 01911234564 would be on the FIRST line and 01914567899 goes on the SECOND line as shown below:

Step 3: Finishing off and Adding Call Credit

Once you have entered the numbers you wish to divert to, you can either finish the call by going to voicemail or just hang the call up.

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