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Number rings once and goes engaged Options
LeeC4
#1 Posted : Saturday, August 13, 2011 11:39:28 AM
Rank: Newbie

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Joined: 7/30/2011
Posts: 1
Morning all,

at present i just want the number to accept voicemails and i'm setting up a default wav file for a greeting but calls to my number aren't getting that far.

If you call the number it rings normally once and then goes engaged even though i have the 3CX client on my desktop and running. I'm not expecting the call to get the the 3CX of course as i'm looking for it to got to VM but it's not working either way.

Thanks in advance.
RobertT2
#2 Posted : Friday, August 19, 2011 2:12:35 PM

Rank: Soho66 Staff Member

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Joined: 8/17/2009
Posts: 94
Hi Lee,

Please email us at sopport@soho66 so that we can take a look at the settings you have entered in 3CX phone.
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