Welcome Guest Search | Active Topics | Log In | Register

Getting the message Blacklisted? Options
#1 Posted : Tuesday, October 18, 2011 3:08:23 PM
Rank: Newbie


Joined: 10/4/2011
Posts: 1
Still a newbie here but enjoying the service so far and no complaints as such.

I have had a few users report that when calling certain mobiles abroad they are getting the message "Blacklisted" appearing in the display on their Yealink handsets.
If they redial immediately on the hardwired network they get through without issue.

We are still in the process of migrating all of our outbound calls over to Voip as the charges inflicted upon us by Regus are crazy but we are still having to route some through them because of this "Blacklisted" issue.

Any ideas what may be causing this?
#2 Posted : Friday, October 21, 2011 10:56:22 AM

Rank: Soho66 Staff Member


Joined: 8/17/2009
Posts: 94
Hi Jason,

Some international destinations are blacklisted by default, you can email us at support@soho66.co.uk to have these destinations unblocked should you wish, simply let us know the number you are trying to call.
Users browsing this topic
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Soho66 Theme by Daryl Burns (Soho66) (Soho66)
Powered by YAF 1.9.3 | YAF © 2003-2009, Yet Another Forum.NET
This page was generated in 3.246 seconds.