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Time delay before number is available??? Options
AdamoS
#1 Posted : Tuesday, June 14, 2011 6:59:53 PM
Rank: Newbie

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Joined: 6/14/2011
Posts: 1
Just signed up for a new number etc - i can make outgoing calls fine - but when dialling in i get a engaged tone - until my new phone arrives i am using the 3cx softphone downlaod - it says on hook and available but is not ringing

Any advice - maybe i am just to impatient I dont Know

Thanks
RobertT2
#2 Posted : Wednesday, June 15, 2011 4:34:46 PM

Rank: Soho66 Staff Member

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Joined: 8/17/2009
Posts: 94
Hi Adamo,

In order to find out why this is happening we will need to take a look at the settings you have in 3CX phone. Right click on the screen of 3CX and click 'connections' then 'advanced settings', take a screen shot of these two screens and email them to support@soho66.co.uk and we will advise further.
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