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Losing call on 0845 calls after approx 30-40 secs- flexor 151 Options
DavidB18
#1 Posted : Thursday, June 16, 2011 1:42:10 PM
Rank: Newbie

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Joined: 6/2/2011
Posts: 2
I can dial out without problem, but when i connect and get to their menu system they suddenly cut out after approx 30-40 seconds, but the phone continues to count the seconds, as does the soho66 call log.

I am using a Camrivox Flexor 151, the diagnostics on it say :-

Call Quality Information

HWM Lost Count Percentage

Last 30 seconds 600 5082 5400 94.11
Current Call 5321 5414 10439 51.86
Total 5321 7577 17577 43.10


Any ideas?

PS ended up making calls via X-lite with no problems
RobertT2
#2 Posted : Friday, June 17, 2011 12:28:22 PM

Rank: Soho66 Staff Member

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Joined: 8/17/2009
Posts: 94
Hi David,

We will need to take a look at the settings you have in your phone to try to resolve this issue, please email us at support@soho66.co.uk and we will explain which settings we need to see.
DavidB18
#3 Posted : Wednesday, July 20, 2011 3:42:33 AM
Rank: Newbie

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Joined: 6/2/2011
Posts: 2
Downgrading the firmware on the router cured this problem, thks for your help
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