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numbers down? Options
ThomasP
#1 Posted : Tuesday, July 05, 2011 9:20:05 AM
Rank: Newbie

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Joined: 10/1/2009
Posts: 1
all 03333 numbers seem to be down this morning? even the soho support number says "number is not in use do you wish to buy it"

JamiesonC
#2 Posted : Tuesday, July 05, 2011 9:24:51 AM
Rank: Newbie

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Joined: 7/13/2010
Posts: 1
Not just all 0333 it seems the Soho66 servers are down..

They are not answering ping request..
ArsalanN
#3 Posted : Tuesday, July 05, 2011 11:10:39 AM
Rank: Newbie

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Joined: 2/8/2010
Posts: 1
http://soho66.co.uk/7419...l/1/Service-Status.aspx page is showing service availability as 100 percent, however our phones are still not working.

Have restarted the modem/router as well as the phones but it has not helped.
JonathanH3
#4 Posted : Tuesday, July 05, 2011 1:43:09 PM
Rank: Newbie

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Joined: 10/7/2010
Posts: 1
also having a problem, intermittent service issues but i've rerouted the number to the non voip number we have via the routing wizard as a temporary solution.
RobertT2
#5 Posted : Thursday, July 07, 2011 11:38:19 AM

Rank: Soho66 Staff Member

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Joined: 8/17/2009
Posts: 94
Hi,

Following a service outage on the morning of July 5th, caused by a third party DNS provider, some customers continued to experience issues.

This was caused by some ISPs caching DNS records for longer than they should be retained.

If you are still experiencing issues following reboot of your router / phones, then please either get in touch with us, or alter your phones to register against our alternative domain (sipb.soho66.co.uk) rather than the default (sip.soho66.co.uk).

http://soho66.co.uk/7419-90713/all/1/Continuing-issues-with-some-VoIP-customers.aspx
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