Live availability information
Our service availability information is taken live and unedited from our 24 x 7 service monitoring system and covers all service groups including:
- Our voice platform
- Connectivity to our carrier services
- Mail and fax server availability
- Availability of our web site
Service availability over the last 7 days: 99.98%
Service availability over the last Month: 99.995%
Service availability over the last Year: 99.947%
Please note that we will endeavour to keep this section as up to date as possible. Where an issue is critical, it may demand our exclusive attention and updates will be posted retrospectively.
17:20 External issues may be affecting outbound calls for certain customers. 17:28 All issues are resolved.
10:53 - 10:58 - Our engineers have become aware of problems when dialling UK numbers through our platform. This has been identified back to an issue with one of our carriers. Outbound call traffic has now been passed temporarily through an alternative carrier to restore services. We apologise for any inconvenience that this may have caused.