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Call pickup Options
NickW6
#1 Posted : Monday, May 14, 2012 12:17:34 PM
Rank: Newbie

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Joined: 5/14/2012
Posts: 2
Hi

We have just bought 10 numbers for one of our offices and I have configured the Grandstream 2100 phones to work with them
Is there any shortcode to pick up other users' calls within the office instead of them diverting to say a hunt group? This would be for when a user was not at his/her desk.

Thanks in advance for any help

NJW
StephenL4
#2 Posted : Friday, May 18, 2012 3:51:54 PM
Rank: Advanced Member

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Joined: 3/6/2012
Posts: 57
Hi Nick,

That feature isn't currently supported by Soho66 unfortunately.
NickW6
#3 Posted : Monday, May 28, 2012 9:56:16 AM
Rank: Newbie

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Joined: 5/14/2012
Posts: 2
Hi

Sorry for the late acknowledgement .. I am pretty sure I subscribed to watching my replies but maybe I missed it

Thank you very much for your response anyway
I suspected that was the case and have used hunt groups in our nes office to get around the problem

Nick Whitehead
StephenL4
#4 Posted : Monday, October 08, 2012 12:58:31 PM
Rank: Advanced Member

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Joined: 3/6/2012
Posts: 57
Hi Nick,

Just to let you know, we have now implemented this as a feature, any call ringing on a colleagues phone can now be answered from any other phone by dialling 22.
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