Prerequisites

PLEASE NOTE: Some Mobile Network Operators restrict the use of VoIP functionality on their network. If this occurs, you will receive the SIP response code '488 Not Acceptable here'. If you have any questions regarding this, please give us a call on 03333 443 443, option 1 or email support@soho66.co.uk.

Before you start, you need to know your VoIP username, password and the server that your number is connected to. You can do this from your Soho66 account, by clicking My Soho or My Goldfish, then "Your Numbers", then the telephone number that you wish to connect to. The VoIP username and VoIP password are near the bottom of the page, in a section entitled VoIP Settings.

SessionTalk SIP Softphone is a free to download app from the Apple App Store.

Setting up your account

Once you you have installed the app, run the app and you maybe asked to give access to contacts, notifcations etc. and will be present with the following screen

Choose GENERIC SIP from the available options and then next screen will be

Set “Account Name” to anything you wish
Set “Display Name” to anything you wish
Set “Username” to your VoIP Username
Set “Password” to your VoIP Password
Set “Domain” to sbc.soho66.co.uk:8060

DO NOT CLICK ON THE "ENABLED" TOGGLE JUST YET

Then click into ADVANCED and you will get the following screen

Set the "Voicemail No." to 8000
Set the "Auth UserName" to your VoIP Username

Scroll down and find the MEDIA TRAVERSAL section

Enable both STUN ENABLED and STUN MOBILE ENABLED
Enter the STUN SERVER as stun.soho66.com

Scroll down and find the MISCELLANEOUS section

Enable the optioned called FORCE IPV4 IN SDP

This will help if you are with EE and are having issuing making/recieving calls.

Then click DONE top right, and then click BACK top left which will take you to the previous screen

Now toggle on the ENABLED option and you account will being to register and the "ACCOUNT STATUS" at the top will show REGISTERED in green.

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