Getting help

You can get help by:

  • Use our knowledge base below to find the answer to your query
  • Use our forum if you want to colloborate with other users or are looking for something specific
  • Log a ticket with us
  • Get in touch with us if you're stuck or prefer to talk to us.


Some Mobile Network Operators restrict the use of VoIP functionality on their network.  If this occurs, you will receive the SIP response code '488 Not Acceptable here'.  If you have any questions regarding this, please give us a call on 03333 443 443, option 1 or email