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VoIP Troubleshooting

Frequently asked questions about the quality of your VoIP service.

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Help
 
VoIP Troubleshooting
Audio Issues I can't hear properly when using my phone.
Issues making calls I'm having trouble making and receiving calls
'Withheld' Number Why does my number show 'withheld'?
0.0.0.0 IP address My phones IP address shows 0.0.0.0
192.168.0.160 IP address My phone shows 192.168.0.160 as an IP address
I have no audio on calls I have no audio on calls
Locked Keypad The keypad is locked on my phone
No audio using headset No audio using my headset
Incorrect time Incorrect time on showing on my phone
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